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Last Update 05/28//2020 9:04am

The City is exploring additional resources and measures to alleviate the pressure that you are facing as a Resident as a result of COVID-19. We will continue to post new details as they become available. Since this is a fluid situation, check back frequently and Follow us @CityofPS on Facebook, and Twitter for the latest updates.

If you need assistance finding food, paying housing bills, or other essential services, please visit the website 211.org to find your local 211 or dial 211 to speak to someone who can help.

Below are information and resources to help you during this challenging time. 

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Economic Protection Fund
Relief for Homeowners
Relief for Renters
Utility Assistance
Rental Assistance
Government Programs
Nonprofit Social Services
Food Programs
PPE Resources
Relief from Financial Institutions
Relief from Communication Companies

Important Updates

  • NEW City of Palm Springs Tenant Rights and Resources Guide - This guide has been compiled to help individuals and families understand their tenant rights during the COVID-19 crisis.  Link here.

  • NEW Riverside County Offers Growing List of Food Resources for Homebound Seniors

  • NEW Rental Assistance Program set to launch June 1st by local nonprofit 'Lift to Rise'.
    • With more than 2 million in initial seed commitments the fund will be positioned to help thousands of Coachella Valley families most impacted by COVID-19 shutdowns stay in their homes.
    • The organization is working to establish eligibility priorities.  Additional details will follow and interested residents are encouraged to add their names to an online interest list available at their website.  Link here. If you have any questions about the fund, send an email to eppsupport@lifttorise.org.

  • NEW Restaurants Deliver:  Home Meals for Seniors Program:  On April 24, 2020 Governor Gavin Newsom announced the Great Plates Delivered: Home Meals for Seniors program for individuals at high risk due to the COVID-19 pandemic.
    • Riverside County, through the Office on Aging, is currently accepting inquiries from businesses interested in participating in the Great Plates Delivered program. Any restaurants interested in participating in the program can contact the County by  email or call 888-820-MEAL.
    • Once a restaurant contacts the County they will go over some preliminary questions to determine eligibility and then assist the restaurant in becoming a county vendor. The next step is the restaurant will be required to sign an agreement which is currently being drafted. It is anticipated the agreement will be completed by May 8, 2020.
    • If you are a food business and have a delivery system in place, complete the interest form and indicate your delivery area in the "Message" section Link Here to Interest Form.
    • If you are an individual with a high-risk condition, you may review and submit the eligibility form.  Link here to eligibility form.

Connecting Residents to Resources

  • Emergency Economic Preparation & Protection Plan - Lift to Rise has created the Economic Protection Plan for the Coachella Valley Region and includes a helpful resource page to help coordinate efforts and connect Coachella Valley Families to available public resources and financial relief. 
    • Emergency Cash Relief   - The application for the (one-time payment of $200 per household) emergency cash relief is now closed. If you submitted an application for the emergency cash relief during the month of April, and have not yet heard from Lift to Rise, please text “Application Status” to 760-348-8135 and include the name and address on your application. Click here to view News Release.                     

Businesses Offering Relief Assistance

  • Walgreens - Beginning March 13, 2020, Walgreens is waiving delivery fees for all eligible prescriptions during this evolving situation. There will be free delivery on any purchase on Walgreens.com beginning March 13, 2020 and until further notice, with no minimum purchase required.

  • CVS - Beginning March 9th, 2020, CVS Pharmacy will waive charges for home delivery of prescription medications.

  • FREE GROCERY DELIVERY TO SENIORS OVER 65 Heaven Heights is offering help with grocery shopping and prescription pick up for the next two months to any valley resident over 65.The program is free.  They are available 24 hours, 7 days a week and can be reached at 760-469-4999 for help.

Relief From Financial Institutions

Banks Offering Relief to Customers Affected By COVID-19

The State of California is working to soften the financial impact of COVID-19 on residents who are struggling to pay their mortgage and bills. The following list of financial institutions have committed to providing relief for consumers and homeowners in California.

See the full list of participating financial institutions.

Relief For Homeowners

Under the Governor’s proposal, Californians who are struggling with the COVID-19 crisis may be eligible for the following relief after contacting their financial institution:

  • 90-day grace period for all mortgage payments
  • Relief from fees and charges for 90 days
  • No new foreclosures and evictions for 60 days
  • Streamlined process to request temporary mortgage forbearance
  • No credit score changes for accessing relief

Stay informed on the State of California's Financial Assistance updates: Link Here (Last update March 31, 2020)

Federal Mortgage Relief Updates:

Relief For Renters

Residential and commercial tenants unable to pay rent because of COVID-19 are now provided relief until after the crisis is over under the Palm Springs Moratorium on Evictions . 

  • The tenant notifies the landlord (in writing) within 15 days for residential properties after rent is due.  For example:
    • If rent is due on April 1
    • 15 days after April 1 is April 16
    • Within 15 days means before April 16 (okay to provide notice on April 15, but April 16 is too late)
  • Commercial tenants have seven (7) days to provide written notification to their landlords.
  • “In writing” includes letter, text, or email.
  • The Moratorium does not relieve a tenant from the obligation to pay rent, or restrict landlord’s ability to recover rent that is due once the moratorium is lifted.
  • Tenants will have up to 180 days after the COVID-19 emergency is over to pay back deferred rent.
  • City Moratorium has been extended by City Council to June 30, 2020.
  • A copy of the ordinance may be viewed at this link:  https://www.palmspringsca.gov/home/showdocument?id=73036
  • Palm Springs Eviction Moratorium Press Release:  Link Here
  • City of Palm Springs Tenant Rights & Resources Guide: Link Here.

The Fair Housing Council of Riverside County (FHCRC) is here to help families and individuals understand their tenant rights and responsibilities during the COVID-19 crisis. If you have questions about any Landlord-Tenant Law information, including the eviction moratorium or if you need free assistance working with your landlord, please call 800-655-1812 to work with one of their counselors. 

Utility Assistance & Relief 

  • Catholic Charities - Offers Utility Assistance for economically disadvantage or otherwise needy individuals and households.  Call (760) 342-0157 for more information.  If you are in need of utility assistance please call Monday's after 2:00 pm for funding availability. 

  • Community Action Partnership of Riverside County (CAP Riverside) - CAP Riverside administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County.   Eligibility for this program is based on the household’s total monthly gross income. 
  • Desert Community Energy- Offers significant savings on utility bills to qualifying low income households through financial programs such as CARE and FERA.If you're not currently participating in one of these financial assistance programs and are interested in learning more about how you can save up to 30% on your energy bill, call (760) 469-9284 or email utilitydiscount@lifttorise.org.

  • Desert Water Agency (DWA)- Their Board of Directors Voted unanimously to waive all late fees and hold off on water shutoffs for 60 days starting March 17.

  • Palm Springs Disposal Services  - Has announced a Customer Relief Package for residents and businesses. This package is designed to offer some relief to businesses and residents impacted by the COVID-19 pandemic.

  • Salvation Army - Provides utility assistance to low-income households.  Services are currently being provided remotely.  If you are in need of utility assistance please call Monday's after 2:00 pm for funding availability.  Call (760) 324.2275 for more information or email lizrobledo@usw.salvationarmy.com. 

  • Southern California Edison -
    • Southern California Edison announced that it is suspending service disconnections for nonpayment and waiving late fees, effective immediately, for residential and business customers impacted by the COVID-19 emergency. For more information, please refer to SCE's Community Resource Guide.
  • Southern California Gas Company -

Relief From Communication Companies

  • Verizon - Verizon will help customers and small businesses disrupted by impact of coronavirus.

  • T-Mobile-  All current T-Mobile customers on plans that have data are provided with unlimited smartphone data while on the T-Mobile network for the next 60 days.

  • AT&T From waiving late fees for any residential or small business customer to keeping public Wi-Fi hotspots open for any American who needs them. AT&T is here to help.

  • FCC's Keep Americans Connected Pledge: In response to the COVID-19 pandemic, the Federal Communications Commission (FCC) encouraged all providers (broadband & wireless) to pledge, for the next 60 days, to do the following:

    • Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
    • Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.
    • Open Wi-Fi hotspots to any American who needs them.
    • The largest fixed broadband and wireless cellphone providers in California have all signed onto the FCC pledge, which is available at Link Here.  

  • Affordable Internet Service Plans:

Rental Housing Assistance

Government Programs 

  • County of Riverside Department of Social Services - Self Sufficiency DivisionThe County of Riverside Department of Public Social Services Self-Sufficiency Division serves and supports individuals and families to achieve and sustain their health, well-being and economic independence.  Programs and services include:

  • Riverside County Workforce Development Center -Riverside County residents who lost employment because of the coronavirus epidemic may receive up to $800 in financial assistance by enrolling in the county’s workforce assistance programs.  Financial support includes:
    • Housing assistance
    • Utility assistance
    • Telework equipment and internet access
    • Childcare assistance
    • Transportation assistance
    • In addition to supportive services, job seekers enrolled in the program will receive comprehensive workforce services.  

     
    For more information on the supportive service program, please call 951-955-9742 or contact us via email at workforcehelp@rivco.org.  Press Release: Link Here

Social Services 

Food Programs

  • NEW Residents 60 and over, Immediate food delivery and “Grab-and-Go” meal options

  • Free Meals for All Children During School Closures - PSUSD will be continuing to provide free student meal distribution for all PSUSD students as well as other children 18 and under throughout the shutdown.  Meals may be be picked up at most school site parking lots and are being  distributed at all bus routes. Pick up at child's bus stop or nearest school parking lot distribution site. 

  • Hot Meals – Contact Well in the Desert  - Contact 760-656-5905 or 760-285-7297  for locations and times.

  • WIC Services- US Department of Agriculture (USDA) Food and Nutrition Service administers the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).

  • FIND Food Bank offers the following food distribution services through hosting agencies for hungry and food-insecure residents of Riverside County.  FOOD DISTRIBUTION SITES ARE STILL OPEN.  The California National Guard has been assisting FIND Food Bank operations since March 23, amid the coronavirus pandemic.

  • NEW DRIVE-THRU RAPID RESPONSE FOOD PANTRY 
    Residents in the Palm Springs area can receive free food from a drive-thru food pantry starting Thursday, April 2nd at the Convention Center.   The drive-thru service will be offered twice monthly. 

    See all food distribution locations below:

NEW Find Mobile Market Distribution - 
Rapid Response Pantry at Palm Springs Convention Center  
277 N Avenida Caballeros
Palm Springs, CA  92262
1st and 3rd Thursday 3:30pm - 7:30pm
Find Mobile Market at Desert Aids Project

1695 N Sunrise Way
Palm Springs, CA 92262
760-323-2118

 

2nd Saturday 
 9:30am - 10:30am
Find Mobile Market at James O. Jessie Desert Highlands Unity Center 480 W Tramview Rd. Palm Springs, CA 92262 2nd & 4th Thursday 5:30pm - 6:30pm
 The Center 610 S. Belardo Road, #500
Palm Springs, CA 92264
760-416-7790
Thursdays 5:30pm - 7:30pm
 St. Theresa's Catholic Church 2800 E. Ramon Road
Palm Springs, CA  92264
760-323-2669
 Mondays  7am - 9am
 Desert Chapel  630 S, Sunrise Way
Palm Springs, CA  92264
760-327-2772
 2nd Saturday  7am - 8am

 Well in the Desert 181 N. Indian Canyon Drive
Palm Springs, CA 92262
760-656-8905
Saturdays
 6am - 10am
 First Baptist Church 588 Rosa Parks Road
Palm Springs, CA  92262
760-325-2650
1st & 2nd Tuesdays  9am - 11am

Aids Assistance Program  - Food Samaritans  Nutritional support to people living with HIV/AIDS    Contact 
760-325-8481

Personal Protection Equipment Resources

Desert Distilling, Inc.
34300 Gateway Drive, Suite 100
Palm Desert, CA 92211
Phone: (760) 770-3135
Mon – Fri, 10 a.m. to 5 p.m.
Closed Saturday and Sunday.

The Palm Springs Spirits Co
Tony Hazell
500 South Palm Canyon Drive
Palm Springs, 92264
Phone:(760) 424-9286
Email
Monday to Sunday 9 a.m. to 4p.m.

Distilled Spirits Council of the United States
The Distilled Spirits Council has created a map of distilleries producing hand sanitizer to fight COVID-19 . To view distilleries across the United States visit their webpage.  Link Here.

 

The City is not responsible or liable for the information provided by external agencies.

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