Citizen Complaint / Employee Compliment

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Information on Filing Citizen Complaints or Complimenting Police Employees


"The men and women of the Palm Springs Police Department, empowered by and in partnership with the community, are dedicated to providing professional, ethical, and courteous service to all."

It's not just our motto.  We take pride in providing quality service to our community and any time we fall short, we take it seriously.  At times, complaints occur because of a misunderstanding, so we always appreciate the opportunity to talk with you before you make the decision to file a formal complaint.  Feel free to stop by or call an on-duty supervisor at any time to discuss your concerns.  The Watch Commander can be reached at (760) 323-8115.

Of course, we always want to hear about exceptional police service you received!  Follow the link to compliment a Palm Springs Police Department employee

If you do make the decision to file a formal complaint, please review the Citizen Complaint FAQ Page.    This is the online Citizen Complaint Form.

The Palm Springs Police Department has a strict policy which prohibits retaliation against complainants and/or witnesses. 

Should you decide to file your complaint with the department in person, you are welcomed to come to the lobby where you can obtain a complaint form.   The Palm Springs Police Department is located at:  

MapIcon_location-162102_1280Palm Springs Police Department
200 S. Civic Drive
Palm Springs, CA  92262