Frequently Asked Questions - 8.13.26

Frequently Asked Questions for Realtors - 9.16.25

Frequently Asked Questions for Certificate Renewals

Department Contact Information 

425 N. Civic Dr.

Palm Springs, CA 92262

Phone: (760) 322-8382

Email: vacation.rentals@palmspringsca.gov

  If you need to report an active complaint about a Vacation Rental/Homeshare or event house in your neighborhood, please call:

#(760) 322-8383

• Call during the event
• Please do not call the Police in a non emergency situation
• Provide Vacation Rental property address
• Describe the disturbance
• Allowing access to your yard will help us witness any violation
• Let us know if you want a call back with a resolution

Guests need to be good neighbors - to see the Good Neighbor Brochure they receive, click here

For NON-URGENT matters, you may use the Request for Review form below to report a violation.

• Your non-urgent request will be addressed in the order that it is received during normal business hours.

• If you would like a follow up response from Vacation Rental Compliance Department please provide all the contact information in the Request for Review form. 

CLICK HERE TO FILE A REQUEST FOR REVIEW

UPDATE

On September 25, 2025 , The City Council of the City of Palm Springs adopted Resolution No. 25344 modifying certain user fees and charges.   Specifically for Vacation Rental and Homeshares, the following fees will be effective on December 1, 2025:

• Vacation Rental - New/Annual Registration Fee - $1,046
• Junior Vacation Rental - New/Annual Registration Fee -  $523
• Homeshare - New/Annual Registration Fee - $261
• Land Use Permit (LUP) Fee for Estate Homes - $647
• Administrative Appeals Board - Appeal Fee - $1,324
• Transfer Fee - $222

Click here to view the Comprehensive Fee Schedule

---

 See the Good Neighbor Brochure that includes the following:

There is no outside amplified noise (i.e., music) allowed at any Vacation Rental or Homeshare property while being rented. Music must be fully contained within the Vacation Rental property at all times and cannot be observed at the property line.

Parking -  Total vehicles allowed is based on number of bedrooms at a rental property. See the chart below.  Vehicles are allowed to be parked in the garage, driveway or on the street. Vehicles may not  block driveways or mailboxes. 

Occupancy and parking -Limits are based on the number of bedrooms at property. (2 children  age 12 or under are permitted as well and are in addition to Total Overnight Occupants listed in the chart below).

---

 Event House information is available from the Planning Department by clicking here

If you are interested and would like to receive emails on the Vacation Rental Ordinance, department updates or scheduled meetings, please complete the request form below.