*STAKEHOLDER MEETING DATES*
- August 11, 2020 425 N Civic Drive, Palm Springs - 4:00 PM
- November 10, 2020 425 N Civic Drive, Palm Springs - 4:00 PM
Everyone in our community is a Stakeholder and is welcome to attend. We are pleased with the great turnout at the Stakeholder meetings, and all of the collaboration. Thank you!
In the wake of Gov. Gavin Newsom announcing stricter guidance to flatten the COVID-19 curve as Californians head into Fourth of July Weekend, the City of Palm Springs issued a supplemental order that strengthens face covering requirements. Effective immediately.
The City’s supplemental order, dated July 1, 2020 requires that every vacation rental must post signage, advising of the face covering and social distancing rules applicable within the City of Palm Springs. The signage must be posted on or next to the main door on the inside of the Vacation Rental unit. The Department of Special Program Compliance has prepared signage. Please select this link for the flyer or select the images below.
Para una versión en español del volante, seleccione: Flyer-español
As a reminder, excessive noise (Palm Springs Municipal Code 5.25.070 (f)) and amplified music (Palm Springs Municipal Code 5.25.070(g)) is not allowed outside of the Vacation Rental unit. Music heard at the property line (including music coming from inside of the home) is a violation of the Vacation Rental Ordinance. Guests in violation of the code will be issued a fine in the amount of $500.00. Additionally, this violation will count as a strike toward the Registration Certificate.
Lastly, per Riverside County re-opening guidance, no events or group gatherings are permitted. A first violation of any State, County or City emergency order will result in a fine of up to $5,000 and this violation will count as a “strike” toward the a Vacation Rental’s Registration Certificate. Subsequent violations can result in fines of up to $10,000 for a second violation and $25,000 for any further violation.
On May 28, 2020 Riverside County released Safe Reopening Guidelines for Short-Term Vacation Rentals. Please note that this guidance does not apply to Homeshares and the State has yet to determine when Homeshare specific facilities will be allowed to operate for non COVID-19 related use.
Under the Guidelines provided, Short-Term Rentals (with exception to Homeshares) may resume operations immediately for non COVID-19 related use. For a full list of the Guidelines from Riverside County, please visit this link Riverside County Guidance Section E – Short Term Vacation Rentals.
The Department has identified from the Guidelines provided, operational requirements that should be included with current operational requirements as defined in Palm Springs Municipal Code 5.25.070:
- Prior to arrival, owner/agent is required to send guests written notices informing them of local City and County health orders, in addition to Good Neighbor Brochures and any other documents required by local ordinances.
- No events or group gatherings are permitted until approved by the State of California. Only guests registered for the home as listed on the Contract should be on premises.
- Note, the following City emergency orders continue to apply throughout the City:
- Clearly posted signage inside the property should notify guests of local City and County health orders and recommendations, including that guests practice frequent hand-washing and physical distancing when leaving the property
- Industry Guidance and Checklists from the State of California are available at https://covid19.ca.gov/industry-guidance
- Contactless check-in, either over the phone, Zoom, or other method and keyless entry to limit contact with guests is encouraged.
- A 24-hour gap between rental reservations, guest departure and new guest arrival, is required.
- Complete a deep cleaning after each rental, using cleaning products and protocols that meet with CDC guidelines.
The Department of Special Program Compliance thanks you for your patience during this Pandemic and we are available to answer and questions you may have.
The Department of Special Program Compliance
On June 5, 2019, The City Council of the City of Palm Springs adopted Resolution No. 24622 modifying certain user fees and charges. Specifically for Vacation Rental and Homeshares, the following fees will be effective on July 5, 2019:
- Vacation Rental - New Registration Fee - $944.00
- Vacation Rental - Annual Renewal Fee - $944.00
- Homeshare - New Registration Fee - $236.00
- Homeshare - Annual Renewal Fee - $236.00
- Land Use Permit (LUP) Fee for Estate Homes - $410.00
- Administrative Appeals Board - Appeal Fee - $802.00
- Transfer Fee - $153.00
VACATION RENTAL HOTLINE 24/7
If you need to report an active complaint about a Vacation Rental/Homeshare or event house in your neighborhood, please call:
- Call during the event
- Please do not call the Police in a non emergency situation
- Provide Vacation Rental property address
- Describe the disturbance
- Allowing access to your yard will help us witness any violation
- Let us know if you want a call back with a resolution
Guests need to be good neighbors - to see the Good Neighbor Brochure they receive, click here
Important Vacation Rental/Homeshare Information
(Please Note: Your City ID # is different than your TOT # - TOT # is used for reporting and paying Transient Occupancy Taxes)
There is no outside amplified noise (i.e., music) allowed at any Vacation Rental or Homeshare property while being rented. Music must be fully contained within the property at all times.
Parking - Total vehicles allowed is based on number of bedrooms at a rental property; anytime of day. See the chart below. Vehicles are allowed to be parked in the garage, driveway or on the street. Vehicles may not block driveways or mailboxes.
Occupancy and parking -Limits are based on the number of bedrooms at property. (2 children age 12 or under are permitted as well and are in addition to Total Overnight Occupants listed in the chart below).